Refund Policy

Returns

To be eligible for a return, your item must be unused and in the same condition you received it. You must contact us within 24 hours of receiving the defective item. 

once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and the funds will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Non-refundable items:

1.Custom jewelry
2.Gift cards

Exchanges
We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, send us an email at shopwhosflyer@gmail.com

Shipping 
To return your product, first contact us, and we will give you the return address .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

**PHOTO PROOF IS A MUST IN ALL RETURNS, REFUNDS AND REPLACEMENTS INCLUDING PRODUCTS WITH OUR LIFETIME GUARANTEE**